Privacy Policy

Falak Unlocking ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile software services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us for mobile software unlocking services
• Request iPhone, Android, or iPad software services
• Fill out a service request form
• Communicate with us via email, phone, or WhatsApp
• Visit our physical location in Dubai

Service Information

For mobile software unlocking services, we may collect:

• Device model and serial number
• Software version and specifications
• Service requirements and technical details
• Payment information for services rendered

How We Use Your Information

We use the collected information for the following purposes:

Purpose	Description
Service Provision	To provide iPhone, Android, and iPad software unlocking services
Customer Support	To respond to inquiries and provide technical assistance
Communication	To contact you regarding service updates and appointments
Service Improvement	To enhance our mobile software unlocking services
Legal Compliance	To comply with applicable laws and regulations

Data Security

We implement security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. These include:

• Secure data storage practices
• Limited access to personal information
• Regular security assessments
• Employee training on data protection

However, no electronic transmission or storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Third-Party Services

We may employ third-party companies and individuals for the following reasons:

• To facilitate our mobile software services
• To provide technical support on our behalf
• To perform service-related services
• To assist us in analyzing how our services are used

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data
• The right to rectification – You have the right to request correction of inaccurate information
• The right to erasure – You have the right to request deletion of your personal data
• The right to restrict processing – You have the right to request restriction of processing your data
• The right to object to processing – You have the right to object to our processing of your data
• The right to data portability – You have the right to request transfer of your data

Contact Information

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.